Updated over 2 months ago
If you're not receiving verification emails from OFM Elite, here are the most common causes and solutions:
The most common reason verification emails don't arrive is that they're being filtered into your spam or junk folder. Check these folders first, and if you find emails from OFM Elite, mark them as "Not Spam" to ensure future emails reach your inbox.
Make sure you've entered your email address correctly in your account settings. A simple typo can prevent emails from reaching you.
If you use email filters or rules, they might be automatically moving or deleting emails from OFM Elite. Check your email client's filter settings and create an exception for emails from our domain.
Some email providers have stricter filtering policies. Try using a different email address (Gmail, Outlook, Yahoo) to see if the issue persists.
If none of the above solutions work, contact our support team. We can manually verify your account or help troubleshoot the email delivery issue.
Most email delivery issues are resolved by checking spam folders and adjusting email filters. Our verification emails are sent immediately when requested, so the issue is typically on the receiving end.